Privacy (and cookies) policy - Terms and Conditions

Regulation (EU) 2016/679 of the European Parliament and of the Council is the General Data Protection Regulation (GDPR), in force since May 25, 2018 in the European Union. The GDPR lays down the rules regarding the processing by a person, company or organization of personal data relating to persons in the EU. In addition to strengthening the legal protection of the rights of data subjects, the GDPR defines rules and procedures from a technological point of view.

Managing Entity of the Madeira Embroidery website

The Madeira Embroidery website is managed by the Madeira Wine, Embroidery and Handicrafts Institute, hereinafter referred to as IVBAM. The contents and design of this website are property of IVBAM, with due regard for the copyright of the company that developed them – WOWSYSTEMS INFORMÁTICA LDA.

If you find any failure in the functioning of the website, please notify us at:

Responsible for the Data Processing

The services of IVBAM, IP-RAM, as data controller:

  • Ensure that the processing of your personal data is carried out within the scope of the purposes for which they were collected or for purposes compatible with those;
  • Collect, use and keep only the personal data necessary for the purpose in question;
  • Do not transmit any personal data for commercial or advertising purposes;
  • Process personal data for legally foreseen purposes or to carry out services requested by the citizen.
Confidentiality and Privacy

IVBAM services are committed to processing your data in a fair and transparent manner, guaranteeing confidentiality and security regarding the information requested and ensuring that they will only be used for the purposes expressly indicated and authorized.

Collection and processing of personal data

The Madeira Embroidery website collects the strictly necessary and pertinent information for the purpose for which it is intended.

The information collected through the contact form on the website is intended for later interaction between the competent areas and the citizen.

In compliance with the legal obligation to guarantee the security of information systems, provided for in paragraph 1 of article 32 of the RGPD, the Regional Directorate of Informatics processes personal data based on paragraph c) of the nº 1 of article 6 of the same law (fulfillment of a legal obligation). It collects the following data from visitors to its website: date and time of consultation, IP address (Internet Protocol), type of browser used by the visitor and the pages accessed. These data are kept for a maximum period of 90 days. The personal data collected are not subject to any analysis, unless there are possible security incidents, in which case, after analysis, communicated to the competent authorities.

Access, security and user identification

All personal information that you provide through the contact forms on the Madeira Embroidery website is protected through security procedures that protect it from unauthorized access and disclosure.

Right of access, rectification, updating and deletion of data

The Madeira Embroidery website guarantees you the right of access to data that directly concern you, being able to update or correct it, portability, erasure, limit its treatment or the right to object to its treatment, without compromising the validity of the data processing carried out up to that moment.

The conservation periods may change when the associated public interest, historical, scientific or statistical reasons justify it.

Use of cookies

The Madeira Embroidery website uses cookies to improve users' browsing experience and performance.

The cookies used on the Madeira Embroidery website are:

  • Strictly necessary cookies: These cookies are essential for the website to function properly.
    • cc_cookie: Manage and save cookie settings
    • ivbam_session: Identifies the device to manage the session on the server (chosen language, session, etc.)
    • XSRF-TOKEN: Protects the website from cross-site request forgery (CSRF)
  • Performance and analytics cookies: These cookies allow the website to remember choices you have made in the past.
    • scrool: Memorize scroll position
    • Cookies from social networks (Instagram, YouTube and Facebook) that allow direct access to our channels

Social media

The Madeira Embroidery website does not share content on Social Networks, and no user data is provided to Social Networks.

Interaction with existing Social Networks is done through links to Madeira Embroidery Social Networks.

Cookie Policy and Similar Technologies

The Madeira Embroidery website uses cookies and other similar technologies that allow for a more personalized browsing experience and the performance of services by its users, in favor of response efficiency and elimination of the need to repeatedly enter personal information to request the provision of services, allowing the infrastructure to remember your preferences (eg language, username, et cetera) for a certain period of time.

In most cookies, personal data will not be collected. Personal data and information from the user's device (cookies, unique identifiers, and other device data) will be used specifically by the digital services of the Madeira Embroidery website, without being shared with third-party suppliers. Performance cookies may be used for statistical purposes on the browsing experience of our digital sites.

Some cookies may have their legal basis in the public interest, due to the nature of the entity Responsible for the Treatment or based on the prior consent of the user. Processing operations based on the public interest may be subject to opposition by the data subject and consent may be withdrawn at any time.

Find more details in Configure cookies.

Data Protection and Control Authority Officer

Pursuant to article 37, nº 1, line a), nº 3 and nº5 of the GDPR, the Regional Government of Madeira created a mission unit, the Office for Compliance and Data Protection ( GCPD), through Resolution of the Council of Government n.º 72/2020, of February 21, 2020. You can contact the GCPD, regarding issues related to the processing of your personal data through the following contacts:

Office for Digital Compliance and Data Protection
Regional Government Palace - Avenida Zarco
9004-527 FUNCHAL
Phone: (351) 291 145 175
Email address:

The data subject has the right to lodge a complaint with a competent supervisory authority, which in Portugal is the National Data Protection Commission (CNPD)

CNPD – Portuguese data protection authority
Av . D . Carlos I, 134, 1º
1200 - 651 Lisboa
T(+351) 213 928 400
F(+351) 213 976 832
Email address: